Refund policy

Returns & Refunds

Each Millenia Spec piece is made to order specifically for you. Because our artwork is produced individually after an order is placed, we do not accept returns or exchanges for change of mind, incorrect size selection, or other non-defective items.

Please review your selected artwork, size, orientation, and framing option carefully before completing your purchase.

Damaged, Defective, or Incorrect Orders

We want your artwork to arrive in excellent condition. If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery at milleniaspec@yahoo.com.

Please include:

• Your order number
• A description of the issue
• Clear photographs showing the damage, defect, or incorrect item

Once the issue has been reviewed and approved, we will arrange an appropriate resolution, which may include a replacement or refund.

Please do not return an item without contacting us first. In many cases involving damaged or defective products, returning the item is not required.

Cancellations and Order Changes

Because orders are sent into production for you, cancellations or changes cannot be guaranteed once production has begun. If you need to change or cancel an order, contact us as soon as possible at milleniaspec@yahoo.com, and we will determine whether the order can still be modified.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow time for your bank or credit card provider to process and post the refund.